Privacy Policy
This Privacy Policy explains how Your Company Co., Ltd. ("we", "us" or "our") collects, uses, stores and protects information when you visit our website yourcompany.com or use our services, including information we obtain through the TikTok Marketing API (TikTok API for Business).
1. Information We Collect
- Information you provide to us: name, company name, email address, phone number and any other details you send us when you contact us or sign a service agreement.
- Advertising data obtained through the TikTok Marketing API: when an advertiser authorizes our application, we may access advertiser account IDs and names, campaign, ad group and ad information, and performance metrics such as spend, impressions, clicks, conversions and related reporting data.
- Authorization credentials: access tokens issued by TikTok after authorization. We never receive or store your TikTok account password.
- Technical information: basic server logs such as IP address, browser type and access time, used for security and troubleshooting.
2. How We Use Information
- To manage and optimize advertising campaigns on behalf of authorized advertisers;
- To generate performance reports and internal dashboards;
- To reconcile advertising spend with our financial and billing records;
- To communicate with clients and respond to enquiries;
- To maintain the security and reliability of our systems and to comply with legal obligations.
We use data obtained through the TikTok Marketing API only for the purposes authorized by the advertiser and in accordance with TikTok's developer terms and policies.
3. Sharing of Information
We do not sell, rent or trade personal information or advertising data. We may share information only:
- With the advertiser who owns the relevant account (for example, in performance reports);
- With trusted service providers (such as cloud hosting providers) who process data on our behalf under confidentiality obligations;
- When required by law, regulation, legal process or a government request.
4. Data Storage and Security
Data is stored on secured servers with access limited to authorized personnel. We use encrypted connections (HTTPS/TLS), access controls and credential protection to safeguard data against unauthorized access, loss or misuse. Access tokens are stored securely and are never published or shared.
5. Data Retention
We keep data only as long as necessary for the purposes described in this policy or as required by law (for example, accounting records). When an advertiser revokes authorization or ends our service relationship, we stop collecting new data from that account and delete or anonymize the related data within a reasonable period upon request.
6. Your Rights and Choices
- You may request access to, correction of, or deletion of your information by contacting us.
- Advertisers can revoke our application's access at any time in TikTok Ads Manager / TikTok for Business account settings.
- You may opt out of non-essential communications from us at any time.
EU / UK residents: if you are located in the European Union or the United Kingdom, you have rights under the GDPR and UK GDPR, including the rights of access, rectification, erasure, restriction, data portability and objection, and the right to lodge a complaint with your local data protection authority. We process personal data on the basis of contract performance, our legitimate interests in providing and improving our services, and, where required, your consent.
US residents: depending on your state of residence (for example, California under the CCPA/CPRA), you may have the right to know, access, correct and delete your personal information. We do not sell or share personal information for cross-context behavioral advertising, and we will not discriminate against you for exercising your rights.
7. Children's Privacy
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
8. Third-Party Services
Our services interact with TikTok. Your use of TikTok is governed by TikTok's own terms and privacy policy. We are not responsible for the privacy practices of third-party platforms.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Company: Your Company Co., Ltd.
- Email: contact@yourcompany.com
- Address: Colombo, Sri Lanka